Quality-of-Care

Improved competitive edge for winning and maintaining managed care and Federal contracts. It is derived from the implementation of ICE™’s multidisciplinary care standards, which aid in optimizing cost and outcomes. Care standards implementation provides management with valuable feedback in real-time, resulting from ongoing case management across the continuum-of-care.

Compliance With Federal Regulations

Improved accreditation and subsequent reimbursement in light of tightening Federal regulations. These regulations relate to patient data security, minimum encounter documentation and reimbursement approval policies from HIPAA, HCFA, HEDIS and other agencies.

Corporate Image / Customer Satisfaction

The appealing state-of-the-art user interface, as well as the anatomical and educational content, encourages caregiver-patient interaction and improved patient education. This promotes a desirable high-tech image of an enterprise, while fostering the perception that state-of-the-art technologies are used for the benefit of the patient population.

Billing Turnaround

Reduction in the turnaround of final bill generation from weeks to seconds. It is a result of real-time EDI transmission of ICD & CPT codes to the enterprise billing system.

Reduction in annual revenue loss is thought to be 15% - 25%. Such annual revenue loss is primarily due to poor clinical documentation and/or deficient compliance to payer reimbursement policies. Reimbursement is enhanced through point-of-care encounter documentation by caregivers, better detailing the actual care services.